We don’t have a shortage of designers. We have a shortage of mentors.
· 2 min read
After interviewing 50+ designers, the pattern is clear: vocabulary is growing faster than understanding.
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Thoughts
Notes from nearly two decades of design
What I’m learning about UX, design philosophy and leading teams, written down as I go. Some posts are practical, some are opinions, and all of them come from real work.
09 posts
Why evolving perspective matters in your design career
· 2 min read
Read this if you’re early in your design career. Read it anyway if you need some career guidance.
7 types of learners you find at work
· 3 min read
Forced, situational, indirect, competitive, snack, motivated and collaborative: the strengths and traps of each.
Everyone wants to be seen with AI. Is it innovation or insecurity?
· 1 min read
The rush to look relevant with AI is producing a lot of noise. Here’s where designers should keep their focus.
The Handheld Mind: What a visa center taught me about UX and human behavior
· 3 min read
When an over-guided journey broke at one small step, a room full of people froze. Here’s what that says about how we design.
Treat prompt engineering as a skill you add
· 1 min read
Generative AI has created a new job title. History suggests you should build it into your toolkit and keep your expertise broad.
Navigating challenges as a UX designer in a tech-focused organization
· 3 min read
Being a UX professional also means teaching others the value of user-centricity. Here’s how to do it when technology sets the agenda.
The UX skill of seeing the flow before you draw it
· 1 min read
The quicker you understand a system’s mechanics, the sooner you can spot red flags and help stakeholders solve them with you.
Good UI has to serve people and the business
· 1 min read
When designers say their best ideas were killed by deadlines, they’re often missing half the brief.
Coming soon
The first posts are being written. If there’s a topic you’d like me to cover, tell me.
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