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Leadership

How I lead

The mechanics behind my teams: what I’m accountable for, how decisions get made, who I hire and how they grow.

Scope

What I’m accountable for

Role

UX Research & Design Principal

Leading as UX Design Manager at PepsiCo Global UXD

Portfolios
Supply Chain, Procurement, Sales, Warehouse, Enterprise and AI Experience Design
Team
10+ direct reports and a 50+ wider team of designers, researchers and product strategists
Reach
30+ products, 70K+ frontline users, four global regions
Partners
I report to the VP of Global UXD and work with senior directors across business, product and engineering
At the PepsiCo office Talking with colleagues at the TS&EP Capability Roadshow At the UXD stand, Capability Roadshow 2026 In the PepsiCo office lounge Presenting UXD at the roadshow In the PepsiCo office

Decisions

Disagreements, settled with evidence

Business, product and engineering often want different things. My job is to help the room decide well and quickly.

Bring evidence

Research findings and data on the table, so the debate is about facts.

Frame the trade-offs

Each option in terms of cost, risk and adoption.

Prototype it

People react to something real instead of a description.

Recommend, and escalate if needed

A clear call, taken up the line when the team is stuck.

Hiring

Hiring for judgement

I’ve interviewed 50+ designers. The ones who thrive can explain why they made a decision as clearly as what they made.

What I look for

  • Problem framing
  • Curiosity and learning
  • Stakeholder storytelling
  • Systems thinking

How I interview

  • A portfolio review led by decisions
  • A problem-solving exercise
  • A conversation about values and growth

By level

Mid-senior designers: hands-on work experience counts for more than how well they talk about it.

Senior designers: can they position UXD in upstream business discussions, build confidence in the room, adapt, and show leadership?

Growth

Growing designers into leaders

1:1s with growth plans

Every designer has their own goals, and we review them together.

Design critiques

Work gets challenged by the team before it reaches stakeholders.

Designers present their own work

They build their own credibility with stakeholders.

A clear career framework

Expectations for each level and a visible path to the next.

Proof

20+ designers mentored.

“He doesn’t just provide solutions—he teaches, challenges your thinking, asks the right questions, and ensures you truly understand the problem before moving forward.”
Akansha TiwariSenior Product Designer · reported to Atulesh at PepsiCo
Operating model

How the work gets done

Design a sprint or two ahead of build, research through every release, design QA before launch, and every product measured against its baseline.

Inquire

Hiring a design leader? Let’s talk.