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Case study · etailKart · E-commerce, India

A digital storefront for neighbourhood grocers

Client project · etailKart · E-commerce

An e-commerce platform I designed for etailKart, helping local fruit and vegetable sellers compete online, on mobile and web.

Role
Product designer
Client
etailKart
Platform
Hybrid app & responsive web
Grocareh! home screen with delivery time, a festive sale banner, categories and top sellers
Home: offers, categories and top sellers, with delivery time up front.

The problem

Local grocers were locked out of online shopping

In Indian cities, quick-commerce apps like Blinkit, Swiggy Instamart and Zepto deliver groceries in minutes from their own warehouses. That model works for them, and it leaves the neighbourhood vegetable seller with nowhere to stand. Partner programmes from the big platforms are complex and costly, commissions eat into thin margins, and building a store of your own takes money and technical skills most small sellers don’t have.

Market

Local stores still sell most of India’s groceries

~91%

Share of India’s grocery market held by kirana and local stores in 2025

Source: Redseer, Jan 2026

12M+

Kirana outlets across India

Source: ISB Executive Education

₹64,000 cr → ₹2 lakh cr

Quick-commerce gross order value, FY25 to FY28 projected

Source: CareEdge, via Storyboard18

Millions of local sellers still hold most of the market, while the fastest-growing channel is being built around warehouses they don’t own. That gap is where Grocareh! fits.

Goal

A store that’s cheap to run and easy to set up

I set out to design a low-cost web and hybrid app platform that lets small vendors:

  1. 01

    Show and sell their produce online

  2. 02

    Offer fast delivery to customers nearby

  3. 03

    Build a fresh, healthy brand of their own

Design

Fresh produce in a few taps

I designed mobile-first, for shoppers ordering on the go. A green palette signals freshness, and a clean, minimal interface keeps the focus on the food. Shoppers sign in with a one-time code, see delivery time and offers on the home screen, browse by category (vegetables, fruits, organic and more), reorder what they bought last time, and check out in a single screen with express delivery.

For sellers, I added quick onboarding, simple inventory management and delivery scheduling, and I kept the design light so pages load fast on any phone. Clickable prototypes let me test the flows and refine them.

Welcome screen: veggies and fruits delights delivered
Welcome
Enter 4 digit OTP screen
OTP sign-in
Great deals on exotic fruits and recently purchased items with quick add
Deals and reorders
Search results for Potato in the vegetables category, with potato products and pack sizes
Search
Single-screen checkout with express delivery in 15 minutes
Checkout

Web

The same store, on any screen

The responsive website carries the same experience to larger screens, from browsing to checkout, so a grocer runs one store that works everywhere.

Grocareh! web store home page with banners, categories, top selling items and a grocery sale banner
The web store. Scroll inside the frame to see the whole page.
Grocareh! web checkout with delivery type, address, items, bill details and payment methods
Web checkout.

Reflection

Small businesses need tools they can afford to keep

The best tool for a small business is one it can afford to keep running.

Grocareh! made me think about cost as a design constraint from the first sketch: lightweight pages, simple onboarding, and features a seller can manage alone. That same discipline helps in enterprise work, where every extra step costs time across thousands of users.